At belfurniture.shop, we are committed to providing customers with a reliable, convenient, and transparent delivery experience. This Shipping Policy explains our shipping methods, delivery times, processing procedures, and related information.

By placing an order with belfurniture.shop, you acknowledge and agree to the terms described in this Shipping Policy.

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1. Free Standard Shipping

We provide free standard shipping for all orders placed through belfurniture.shop.

Customers do not need to pay additional standard delivery fees during checkout.

Our goal is to make purchasing furniture online simple, affordable, and convenient.

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2. Order Processing Time

After your order has been successfully placed and payment has been confirmed, we begin processing your order.

Orders are generally processed within:

1–5 business days

During the processing period, we prepare your products, complete quality checks, and arrange shipment.

Please note that processing times may be extended during:

• Peak shopping periods
• Holidays
• Promotional events
• Unexpected supply or logistics situations

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3. Delivery Time

The estimated delivery time for orders from belfurniture.shop is:

15–20 business days

Delivery times begin after the order has been processed and shipped.

The estimated delivery period may vary depending on:

• Shipping destination
• Product availability
• Transportation conditions
• Customs procedures where applicable
• External factors beyond our control

We always work with reliable logistics partners to ensure your order arrives safely and efficiently.

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4. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email.

The shipping confirmation may include:

• Order information
• Shipping details
• Tracking information when available

Customers can use the tracking information to follow the progress of their delivery.

Please allow some time for tracking information to become active after shipment.

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5. Delivery Address Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please ensure that your:

• Full name
• Street address
• Apartment or unit number
• Postal code
• City
• Contact information

are correct before completing your purchase.

belfurniture.shop is not responsible for delivery delays caused by incorrect or incomplete address information provided by customers.

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6. Delivery Attempts

Our logistics partners will attempt delivery according to their standard procedures.

If delivery cannot be completed due to customer-related reasons, including:

• Incorrect address
• Customer unavailable at delivery time
• Failure to respond to delivery notifications

additional delivery arrangements may be required.

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7. Furniture Delivery Information

Furniture products may require special handling due to their size and weight.

Customers should ensure that:

• The delivery location is accessible.
• Entryways and pathways are suitable for receiving furniture.
• Someone is available to receive larger deliveries when necessary.

Customers are responsible for checking whether purchased furniture can fit through doors, elevators, stairways, and intended installation areas.

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8. Inspection Upon Delivery

Customers are encouraged to inspect packages and products immediately after delivery.

If you notice:

• Visible damage
• Missing components
• Incorrect items
• Product defects

please contact us as soon as possible.

Please provide:

• Order number
• Description of the issue
• Photos or videos if applicable

Our customer service team will review the situation and provide assistance.

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9. Delays and Exceptional Circumstances

Although we strive to deliver orders within the estimated timeframe, certain circumstances may cause delays.

Possible causes include:

• Severe weather conditions
• Transportation interruptions
• Customs delays
• Supplier delays
• Public holidays
• Unexpected logistics issues

belfurniture.shop is not responsible for delays caused by circumstances beyond our reasonable control.

However, we will make reasonable efforts to assist customers and provide updated information whenever possible.

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10. Lost or Damaged Shipments

If your order is lost during transportation or arrives damaged, please contact our customer service team immediately.

Email:

info@belfurniture.shop

We will investigate the issue with the relevant shipping provider and work toward an appropriate solution.

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11. Order Changes After Shipment

Once an order has been shipped, changes to:

• Delivery address
• Product selection
• Shipping details

may not be possible.

Please contact us as soon as possible if you need assistance with your order.

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12. Contact Information

If you have any questions regarding shipping, delivery, or your order status, please contact:

belfurniture.shop

Email:

info@belfurniture.shop

We are committed to providing reliable delivery services and ensuring that your furniture arrives safely and conveniently.